PCP Claim: How to Check if You were Mis-sold Car Finance

Sellers commit car finance mis-selling (PCP Claim) when they sell consumers car finance products or services that don’t suit their needs or circumstances. To avoid being a victim of car finance mis-selling, it’s important to be aware of red flags. Additionally, you should know how to check if you have been mis-sold a car finance product.

Some red flags to look out for include:

  • Receiving an offer for a car finance product with a high interest rate
  • Facing pressure to buy additional products or services, like extended warranties or insurance
  • Lacking full information on the terms and conditions of the car finance product
  • Feeling rushed or pressured to make a decision

To determine whether a car finance product was mis-sold to you, review the related documentation and correspondence. This includes the terms and conditions, interest rate, and any additional products or services they sold to you. If you suspect that you have been mis-sold a car finance product, you should make a complaint to the lender or dealership and request a refund or compensation. If the complaint is not resolved to your satisfaction, you can escalate the complaint to the Financial Ombudsman Service.

PCP Claim - My Claims Centre